This shipping policy applies to all order fulfillment services on panumi.shop and aims to provide users with clear and transparent logistics information.
During this period of operational adjustment, due to ongoing losses, merchants have decided to clear out inventory at a loss. We will still strive to ensure efficient order processing and delivery to guarantee that users receive their goods as quickly as possible.
I. Delivery Area
Currently, delivery is limited to the United States. International shipping and delivery to other regions are not currently supported.
II. Order Processing Time
All orders will be processed on the same day (under normal circumstances). Slight delays may occur during holidays or special circumstances, but we will try our best to expedite processing.
III. Shipping Time
Estimated shipping time after shipment is approximately 2 days. Actual delivery time may vary slightly due to logistics companies, weather, or uncontrollable factors.
IV. Logistics Information
Logistics tracking information will be provided after the order is shipped. Users can check the delivery status in real time using the tracking number. In case of delays, we will assist in communicating with the logistics company to resolve the issue.
V. Important Notes
Please ensure that the shipping information you provide is accurate. Delays or failed deliveries due to incorrect addresses are the responsibility of the user. Delivery times may be adjusted in the event of force majeure (weather, transportation restrictions, etc.).
If you have any questions about the shipping process, please contact us through the “Contact Us” page, and we will assist you as soon as possible.